Nn77 Privacy Policy – Your Data, Our Responsibility

1 Introduction & Scope

Nn77's privacy policy explains how we collect, use, and protect your personal data. It applies to all users of the nn77 platform, including the website, mobile app, and all other services.

By using the nn77 platform, you are considered to have accepted this privacy policy. Please read it carefully before accessing the platform. We believe transparency is the best form of security.

Our privacy policy has been developed in line with international best practices for data protection. Safeguarding the privacy of your data is nn77's top priority.

2 What Data We Collect

Nn77 collects different types of data for different purposes. The table below outlines the information we collect:

3 Purpose of Data Use

Nn77 uses the data it collects for the following purposes only. No other use is made outside of what this privacy policy permits:

• Account Management: For registration, login, password reset, and account security.
• Payment Processing: To confirm and verify deposit and withdrawal transactions.
• Customer Support: To resolve your complaints or issues.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Service Improvement: To analyze and improve user experience and overall platform quality.
• Promotional Communications: To inform you about bonuses and offers (consent may be withdrawn at any time).

Nn77 never transfers your data to ad networks, data brokers, or third-party marketers. This is a core commitment of our privacy policy.

4 Data Sharing & Disclosure

Nn77 is very careful about sharing your personal data with third parties. Information may only be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions, which they handle in accordance with their own privacy policies.
• Legal Authorities: Information may be disclosed if required to comply with Bangladeshi law or a court order.
• Security Investigation: Information may be shared with regulatory authorities to assist in the investigation of fraud or criminal activity.
• Technology Partners: Technology service providers may access limited data to operate the platform, but are bound by strict confidentiality agreements.

5 Cookie Policy

Nn77 uses cookies on its website. Cookies are small data files stored in your browser that help improve the functionality of our site. We use the following types of cookies:

• Essential Cookies: For login sessions and core platform functionality. The site cannot operate properly without these.
• Functional Cookies: To remember your preferences, language, and settings, so you never have to configure them again.
• Analytics Cookies: To understand which pages users are visiting. This data is completely anonymous.

You can block or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

6 Data Protection Measures

Nn77 follows the highest industry standards to protect your data. The security measures implemented under our privacy policy include:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active on our servers.
• Two-Factor Verification: Additional verification is required when a suspicious login is detected.
• Regular Security Audits: System security is regularly tested by external cybersecurity experts.
• Restricted Access Controls: Only authorized personnel may access user data, and all such access is strictly documented.

7 Your Rights

Under nn77's privacy policy, you have several important rights regarding your own data. These are outlined in detail below:

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

8 Data Retention Period

Nn77 does not store your data indefinitely. In line with our privacy policy, information is deleted or anonymized once its purpose has been fulfilled or within a set period after account closure.

• Account Information: Retained for as long as the account is active and for up to 5 years after closure, as required by law.
• Transaction History: Financial records are retained for up to 7 years, as required by law.
• KYC Documents: Retained for up to 5 years after account closure.
• Cookie & Session Data: Usually deleted within 30 days to 1 year.
• Support Conversations: Retained for up to 2 years after the issue is resolved.

9 Protection of Minors

Nn77's privacy policy places the highest priority on protecting minors (under 18). We do not knowingly collect personal data from anyone under the age of 18.

Age verification is mandatory during registration. If we discover that a minor has created an account on our platform, the account will be immediately suspended and any collected data will be deleted.

10 Contact & Complaints

If you have any questions, concerns, or complaints about the Privacy Policy, please get in touch with us. nn77's dedicated privacy team is ready to address all your queries.

If you believe your privacy rights have been violated, please contact us first. We will make every effort to resolve the issue. If we are unable to resolve it, you may file a complaint with the relevant regulatory authority.

Frequently Asked Questions (FAQ)